What is the cost of shipping and delivery?
We have three shipping methods: Standard Shipping, Expedited Shipping, and Express Shipping. Selecting Expedited and Express Shipping will not impact the production timeline, it will however accelerate your delivery time. The shipping rates and usual average shipping times are as follows:
What is the typical delivery time for my order?
Standard orders are processed within 2–3 business days, while custom orders typically take 3–5 business days. Once shipped, most orders arrive within 5–10 business days, depending on your location and selected shipping method.
The process will begin on the first business day after submitting your order. If design or logo approvals are required, written approval must be received before moving to the production phase. Once this is complete, processing will begin the next business day. Any delays in obtaining approvals are the client's responsibility and may impact the final delivery schedule.
Please keep in mind that during holidays, our processing time may change.
How will I be notified once my order has been shipped?
Yes! You’ll receive a shipping confirmation email with a tracking number as soon as your order ships, allowing you to track its progress on our Order Tracking page.
Order processing time may take up to 3-5 business days due to the required custom elements. You will receive a shipping confirmation email once your order is prepared to be shipped. This email will include a tracking number for your shipment, allowing you to easily track the status of your delivery. Status updates will become available within 24-48 hours.
We’re committed to delivering your order as quickly as possible. For a more specific delivery estimate, please review the available shipping options at checkout or contact our support team.
Note that delivery dates may be impacted by adverse weather conditions or holidays. If you have any questions or concerns, please do not hesitate to reach out - our team is happy to help!
What shipping companies do you work with?
We uses multiple carriers for shipping, such as the United States Postal Service (USPS), UPS, DHL, and FedEx. The carrier we choose for your order is determined by various factors, such as the items you have purchased, the shipping address, the size and weight of the order, and the desired delivery speed.
Do you offer international shipping?
We're excited to offer worldwide shipping options! UPS, DHL, FedEx, TNT, and USPS are our go-to carriers. You can view the available shipping options and costs for your location at checkout.
Although production time remains unchanged, delivery may vary based on the order’s destination. Please note that our delivery rates do not include any duty fees that may be applied in your country.
General Shipping Conditions:
1. While we aim to deliver our orders as quickly as possible, the arrival times listed above (adjusted according to where the table is) should be used as an estimate. There may be unexpected delays in parcel processing and delivery services in select countries.
2. To ensure successful delivery, please provide details for the following:
Shipping address. This includes the unit number along with any other details necessary.
Email address. This is required to send you your order confirmation and shipping notifications.
Phone number. This will allow our carrier to contact you if needed.
3. Kindly note that Power Rich Sports Inc assumes no responsibility for unsuccessful deliveries caused by inaccurate shipping information (address, zip code, phone number, etc). We will not be held liable for unsuccessful deliveries or any additional shipping costs incurred for personal reasons.
4. Our standard shipping methods allow delivery to P.O. Box and military addresses (APO/FPO). However, expedited options are not available at this time. Additionally, please be aware that shipping to remote areas, outlying territories, islands, and military addresses (APO/FPO) often has an extended timeline. That being said, we will always do our best to ensure your order arrives as soon as possible.
5. Shipping and delivery services may experience disruptions during public holidays or severe weather conditions. While these circumstances are beyond our control, regular operational hours typically resume soon after.
6. Detailed tracking information for your order will only be available once it arrives in the country listed for delivery. For expedited shipping, please be patient and allow several business days for delivery, even if tracking information is not immediately available. If you have any concerns, please do not hesitate to contact our customer service team.
7. Shipping times to specific destinations may take longer due to lengthy customs clearance procedures. For example, the Middle East may take 10-15 business days, Latin America may take 15-20 working days, Africa may take 15-20 working days and Southeast Asia may take 8-12 working days.
Our customer service representatives are here to assist you if you require more information or clarification on this process. They are knowledgeable and dedicated to providing prompt and accurate answers to any questions.